Privacy Policy

Pnoe Mental Health Center ("Pnoe," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

Information You Provide
• Name
• Email address
• Phone number
• Appointment inquiry details
• Messages submitted through forms or email

Automatically Collected Information
• IP address
• Browser type and device information
• Website usage data
• Cookies and analytics data

2. How We Use Information

We may use collected information to:
• Respond to inquiries and appointment requests
• Communicate with website visitors
• Improve website functionality and user experience
• Maintain website security
• Comply with legal obligations

We do not sell personal information.

3. Health and Sensitive Information

Please avoid submitting highly sensitive medical or mental health information through website forms unless specifically requested through secure channels. Online communications may not always be fully secure.

4. Cookies and Analytics

Our website may use cookies and analytics tools to understand website traffic and improve services. You may adjust browser settings to refuse cookies, although some website features may not function properly.

5. Data Sharing

We may share information only when necessary:
• With trusted service providers supporting website operations
• To comply with legal obligations
• To protect rights, safety, or security
• With your consent

All third-party providers are expected to maintain appropriate confidentiality and security standards.

6. Data Security

We implement reasonable technical and organizational safeguards to protect personal information. However, no method of online transmission or electronic storage can be guaranteed as completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy or as required by law.

8. Your Rights

Depending on applicable laws, you may have rights to:
• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent where applicable
• Object to certain data processing activities

To exercise these rights, please contact us using the information below.

9. Children's Privacy

This website is not intended for children under the age required by applicable law without parental or guardian involvement. We do not knowingly collect personal information from children through the website.

10. International Users

If you access the website from outside the country where Pnoe operates, your information may be processed in accordance with applicable local laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Pnoe Mental Health Center
Email: pnoepsychotherapy@gmail.com
Phone: +30 2130477614 - 6987616870
Address: 78 Kallipoleos Street, Elliniko (5 minutes from Elliniko metro station)